Contact Us

 

This page includes:

  • Online contact forms
  • Accessibility and parking details
  • Opening hours
  • What to do when we're closed

Phone

01373 301301

Main phonelines are open from 8am to 6:30pm. Monday to Friday.

Address

Frome Medical Practice
Enos Way
Frome
BA11 2FH

Get directions (opens in Google Maps)

See our opening hours

Accessibility

  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Step-free access
  • Wheelchair access
  • Baby changing facility

See our disability access policy

Parking

Car parking is available on site. Please walk or take public transport if possible.

The car park is only for patients and users of the Frome Medical Centre and Frome Community Hospital.

Opening Hours

Core practice hours

Our core practice hours are Monday to Friday 8am to 6:30pm

Extended access appointments

We offer additional appointments outside our core hours:

  • Monday to Friday from 6pm to 8:30pm
  • Saturday from 8:30am to 12:30pm

(These are by prior appointment) 

We are closed on bank holidays. See our events and closures page to learn more.

Contacting us during core hours 

You can reach us in several ways during our core opening hours:

  • Online services (available from 7am during core hours)
  • Telephone 
  • Walk in to reception

We encourage patients to use our online services for quick and convenient access to care.

Out of Hours

Life threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent but not life threatening

Visit an urgent care centre (UTC) if:

  • You have an urgent medical issue requiring on the day attention

The nearest UTC to Frome Medical Practice is:

Frome Community Hospital
Enos Way, Frome BA11 2FH

Frome UTC is open 7 days a week from 8am to 9pm. The last patient is admitted at 8:30pm but there may be times when the UTC needs to close early.

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Find Us