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Contact Us
This page includes:
- Online contact forms
- Accessibility and parking details
- Opening hours
- What to do when we're closed
Accessibility
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
Parking
Car parking is available on site. Please walk or take public transport if possible.
The car park is only for patients and users of the Frome Medical Centre and Frome Community Hospital.
Opening Hours
Core practice hours
Our core practice hours are Monday to Friday 8am to 6:30pm
Extended access appointments
We offer additional appointments outside our core hours:
- Monday to Friday from 6pm to 8:30pm
- Saturday from 8:30am to 12:30pm
(These are by prior appointment)
We are closed on bank holidays. See our events and closures page to learn more.
Contacting us during core hours
You can reach us in several ways during our core opening hours:
- Online services (available from 7am during core hours)
- Telephone
- Walk in to reception
We encourage patients to use our online services for quick and convenient access to care.
Out of Hours
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre (UTC) if:
- You have an urgent medical issue requiring on the day attention
The nearest UTC to Frome Medical Practice is:
Frome Community Hospital Enos Way, Frome BA11 2FH
Frome UTC is open 7 days a week from 8am to 9pm. The last patient is admitted at 8:30pm but there may be times when the UTC needs to close early.
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.