You and Your General Practice - Patient Charter

As part of our commitment to providing high-quality, accessible healthcare, we are proud to share the NHS England Patient Charter: You and Your General Practice.

This charter outlines:

• What you can expect from us as your GP practice.
• What we ask of you as a patient.
• How we work together to ensure safe, effective, and respectful care.

What’s included:

• Ways to contact us: in person, by phone, online, or via the NHS App.
• How we respond to appointment requests.
• Support for patients with additional needs.
• Your rights when registering with a GP.
• How to raise concerns or give feedback.

We encourage all patients to read the charter and understand how we can work together to improve your experience with our practice.

Read the full charter here:

NHS England – You and Your General Practice 

If you have any questions or need support accessing the charter, please contact the practice.