Patient Participation Group

What is the Patient Participation Group (PPG)?

The PPG works with Frome Medical Practice and patients to help improve services and to ensure the patient voice is heard.

The PPG meets at the invitation of Frome Medical Practice. Made up of different patients from the Practice, the PPG offers advice and support to the Practice from the patients’ perspective.

Members of the PPG are not medical professionals and don’t formally represent any group. Members try to represent the views of patients generally.

The PPG is not a forum for complaints.

The Frome PPG is a member of the National Association for Patients Participation Group.

What does the PPG do?

The PPG meets every 6 weeks or so. Meetings are generally held on a Wednesday at 6pm. PPG meetings are also attended by senior partners and management from Frome Medical Practice and are an opportunity for joint discussions on issues relating to the Practice. These might include offering advice about future service planning or developments at the Practice and raising issues that are concerning patients.

The PPG also helps with the development of patient information, such as patient data, appointments system and car parking issues.

Members of the PPG also talk to patients about their experiences at Frome Medical Practice and offer advice where appropriate.

PPG members represent patients at other meetings, for example the Somerset PPG Chairs Group, the Somerset Clinical Commissioning Group (CCG) and Public Engagement Advisory Group.

When and where do the PPG meetings take place?

PPG meetings are generally held on a Wednesday evening at 6pm, usually in a room at Frome Medical Practice as well as online. 

SEE FUTURE MEETING DATES