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About Us
Find out more about the practice
The Practice
Frome Medical Practice provides primary care services to a practice population of just under 30,000 people.
We are a single site practice and a Primary Care Network in our own right.
We have received national awards for our sustainability work, and have also been nationally recognised for our outstanding Health Connections (social prescribing) programme.
We have strong relationships with our local community, and local healthcare providers, and are located next to the local community hospital.

friendly accredited
GP practice
We are a Veteran Friendly practice.
Learn more about what it means to be a Veteran- Friendly Accredited Practice
Our Values
Kindness
We seek to be a “Kind” organisation, a place where we care for each other and for the world around us in responsible and sustainable ways.
We continue to celebrate and encourage conversations around what a kind organisation is through our partnership with the Frome Kindness Festival and the Good Heart.
Collaboration
We work towards building a culture for our staff and patients which creates a strong sense of belonging. A place where everyone feels proud to work, or proud to be a part of.
We continue to develop partnerships and seek out new ones.
These include but are not limited to:
- Working closely with our Patient Participation Group and local community
- Working with our neighbourhood and with neighbouring PCNs in the Mendip Integrated Health and Wellbeing group
- Working closely with our secondary care colleagues at NHS Somerset Foundation Trust and Royal United Hospital Bath
- Working with our Integrated Care Service (ICS)
- Working alongside and with PCNs in Somerset, South West and Nationally
- Further developing our relationships with the University of Bath and other academic institutions to evaluate and support the work we are doing
Learning
Learning is part of everyday life at Frome Medical Practice, helping us to provide high-quality care and stay up to date with best practice.
We are proud to be a training practice, which means we help develop future healthcare professionals, including GP trainees and other clinicians. We usually have between 3 and 5 GP trainees working here. Our fully qualified GPs act as trainers, supporting and guiding trainees as they gain experience in general practice.
Our GPs enjoy working with trainees and often learn from the experience themselves. Everyone in the team is involved in learning - whether they're a trainer or not.
We support learning in many other ways, including:
- Encouraging clinical discussions—both in meetings and informally
- Holding weekly education sessions
- Reviewing significant and positive events in monthly practice meetings to improve care
- Offering work experience and student placements
- Hosting learning events for other organisations
- Working with Health Connections Mendip to share learning about the Frome Model of Enhanced Primary Care and our social prescribing work
Responsibility
Work we are doing relating to our responsibility value includes:
- highlighting World Kindness Day within the Practice and with our partners
- implementing the #hellomynameis...campaign
- promoting our local parkrun
- offering Couch to 5k groups to patients
- offering Run, Walk and Talk Groups to patients
- supporting a local charity each year, by selecting a Charity of the Year and working with them and our team to fundraise and highlight their work
- delivering services as a caring Practice
- awarded Active Practice Charter Status - meaning we have demonstrated a commitment to actively promote physical health for all at the practice, patients and staff
Sustainability
The core purpose of Frome Medical Practice is to ‘support your health’, which includes supporting the environment in which we all live and work. Sustainability is one of the core values that we are implementing to achieve this purpose. We are committed to making changes and improvements that will help reduce our carbon footprint, as well as improving health and wellbeing of patients and our own staff.
We have made a number of commitments to sustainability as a Practice. These are written into our Policy for Green Impact. Our focus on the NUS RCGP Green Impact Award is also an ideal opportunity to implement our core values, including sustainability.
Our key areas of focus for sustainability are:
- Improving our energy efficiency
- Implementing our lighting responsibility plan
- Sourcing food and drink responsibly and avoiding use of plastic where possible
- Reducing waste and increasing recycling
- Promoting sustainable transport
- Purchasing sustainably
- Reducing our use of paper
- Reducing prescribing
- Implementing the NUS/RCGP Green Impact Toolkit