Vacancy - Scheduler

Hours: 24 hours per week
Contract: Permanent
Annual salary: £24,336.00 pro rata, per annum
Closing date: 5 April 2026
Interview date: Thursday 16th April 2026

Overview

Do you have a high level of attention to detail, strong organisational skills and the ability to work as part of a fast paced team? If so, Frome Medical Practice want to hear from you!

We are seeking a Scheduler, who will play a vital role in scheduling clinics for our healthcare professionals, including GPs, Nurse Practitioners, Practice Nurses, Health Care Assistants, Pharmacists, and Complex Care Team members.

This is an exciting opportunity to join a dynamic, innovative, welcoming and supportive team providing primary care, at Frome Medical Practice. We are a single site practice and Primary Care Network in our own right with a patient population of around 30,000. We have received National Awards for Sustainability and our Green Impact work and have also been nationally recognised for our outstanding Health Connections (social prescribing) programme, which is based in the practice. We have strong relationships with our local community and local healthcare providers and are situated next to the local community hospital.

We are committed to providing an inclusive, supportive place for you to do the best and most rewarding work of your career.

The working hours for this role are 24 hours per week; Monday 7.30am to 1.30pm, Tuesday 7.30am to 1.30pm, Thursday 7.30am to 1.30pm and Friday 7.30am to 1.30pm.

Responsibilities will include

Scheduling & Timetable Management

To schedule and ensure consistency of approach to daily timetables of clinicians.
To check absences and reschedule appointments and clinics as necessary.
To proactively identify and escalate any gaps in rota coverage to the Operations/Practice Manager.
To ensure all daily schedules are planned to ensure coverage of all key services, including ward cover, DVLA Medicals and Fracture Clinics.

Service Coverage & Clinical System Management

To ensure chronic disease, cytology, family planning, leg ulcer, immunisation, blood pressure checks, blood tests, NHS Health Checks and other PN/HCA key services are covered.
To keep an overview of annual staffing and adjust where required for seasonal variations.
To check and approve leave requests ensuring staffing levels are maintained.
To maintain and update appointments and clinical scheduling systems to ensure accurate, real-time representation of clinical capacity.

Room and Resource Planning

To plan and oversee room usage across the practice; respond to room booking requests; liaise with Finance regarding external bookings.
To ensure check-in screens are synchronised daily.

Communication & Coordination

To ensure the daily update is sent to all staff.
To ensure schedules are regularly reviewed for scheduling errors.
To support the practice’s compliance with access standards by ensuring timely and accurate appointment allocation and utilisation.
To provide accurate information to staff regarding appointment availability and changes.

Process Improvement & Operational Support

To implement changes required to meet service needs and support improvements.
To support other operational requirements of the practice when needed.
To assist with data quality tasks related to scheduling

Essential qualifications and experience:

	Essential	Desirable
Qualifications
Qualifications	5 GCSEs at A-C or equivalent including English and MathsEssential
Experience
Experience	Experience of using computer-based information systems Essential	Previous Primary Care experience Experience of clinical based computer systems Desirable
Personal qualities	Ability to work both independently and as part of a team Ability to use own judgement, resourcefulness, common sense to respond to day-to-day issues as they arise An understanding, adherence to the need for strict confidentiality Able to make informed decisions under pressure Essential
Skills and knowledge
Skills and knowledge	Excellent communications skills both written and verbal Able to use Excel & all MS Platforms Demonstrate high attention to detail Autonomous working skills and ability to problem solve High level of computer literacy Essential
Other	Flexibility Ability to work early mornings from 7.30 am. Essential

Benefits

NHS pension available
Free parking
NHS & local discounts
Cycle to work scheme
In-house training
Employee events
Free eye test vouchers

Applications

Closing date for applications: 5 April 2026

Interview date: Thursday 16th April 2026

APPLY HERE

Please note that our online application process begins with the completion of our equal opportunities monitoring form, before moving on to the application form.

We reserve the right to close adverts early should we receive sufficient applications.