Practice Coronavirus Update – 5th January 2021
We are open and here to help you
The practice is still open and here to help you manage your health.
Our opening hours are 8am – 6.30pm Monday to Friday, with (on occasion) Saturday appointments available for cervical smear appointments.
We are providing the same clinical services that we always have done, but in a slightly different way, as we prioritise the protection of our staff, our patients and our community during the COVID-19 pandemic. Those needing medical advice and treatment during the coronavirus outbreak are of course still able to obtain this.
It is important that patients continue to attend appointments at the following clinics (unless you or someone you live with has symptoms of coronavirus.)
Frome Medical Practice has been selected to take part in the National COVID-19 Vaccination Programme and the first patients from Frome have started to receive their vaccines.
GP practices across the country have been asked to prioritise vaccinating patients who are over 80 years old and an initial group of patients have been booked in for their vaccinations appointments.
Patients are asked not to contact the practice regarding when they will receive their vaccine and we want to reassure you that we will be in touch with all eligible patients as soon as vaccines are available for us to administer.
Updated Information For Patients Who Are Shielding
The government has updated its guidance for people who are shielding (4th January 2021) in it's document National Lockdown: Stay At Home, as follows:
If you are clinically extremely vulnerable you should not attend work, school, college or university, and you should limit the time you spend outside the home. You should only go out for medical appointments, exercise or if it is essential.
As a practice, we are unable to issue letters for patients who are shielding. We ask that you please wait for these to be issued by the central NHS team.
Before Visiting The Practice
Please avoid visiting the Practice unless you have an appointment already booked.
You can now book some appointments online, for example GP triage calls, flu vaccinations, cervical smears and warfarin (INR) tests. You will need to have registered to use our online booking system.
Alternatively, you can talk with one of our Care Navigators about making an appointment by calling 01373 301301. Our telephone lines are extremely busy at the current time and we would ask for your patience and understanding when calling the practice.
When you speak to our Care Navigators, they will ask you a series of questions in order to be able to assess your need. Following the call with the Care Navigator, it may be possible to support you via a telephone or video conference with one of our clinicians. If need be then we will arrange for a face to face appointment with one of our health care professionals at the practice.
If you have symptoms of coronavirus, please do not visit this practice, any hospital or pharmacy, but instead use the NHS 111 coronavirus service for advice on what you should do.
On Your Arrival At The Practice
Anyone entering the medical centre must now wear some form of face covering. This could be a scarf, bandana or homemade mask. Ideally, a surgical mask should not be used as it is important that they remain available for frontline NHS and Care staff. Wearing a face covering will reduce the risk of spread of coronavirus from anyone who is infected but pre-symptomatic or asymptomatic.
If you have been asked to attend for a face to face consultation with one of our clinicians, then please go to the main entrance as normal. You will need to book in at the Information Desk as we have removed the touch screens.
When queuing to book in for your appointment please remember to maintain a distance of 2 metres away from the people next to you.
We have some respiratory assessment rooms set up and if you are attending and there is a possibility you have coronavirus you will be asked to access the building using a different entrance. This will be explained to you when you are making your appointment.
We continue to request that anyone asked to attend the practice wears a face covering, whether this be a scarf, homemade mask or even a bandana. By wearing a face covering you are helping to reduce the risk of transmitting infection.
The government has indicated we must now wear a face covering at all times in certain circumstances.
Remember that wearing a face covering does not replace the need to socially distance or to wash your hands regularly.
You can only get a free NHS test for coronavirus if at least one of the following applies:
- you have a high temperature
- you have a new, continuous cough
- you’ve lost your sense of smell or taste or it’s changed
- you’ve been asked to by a local council
- you’re taking part in a government pilot project
- you’ve been asked to get a test to confirm a positive result
You can also get a test for someone you live with if they have symptoms.
You may need to get tested if you’re due to go into hospital to have surgery or a procedure. The hospital will arrange this for you. Contact your hospital department if you have any questions.
If you have symptoms, get a test as soon as possible. You need to get the test done in the first 8 days of having symptoms.
Book a visit to a test site to have the test today. Test sites are open 7 days a week. Order a home test kit if you cannot get to a test site. On days 1 to 7, you can get tested at a site or at home. If you’re ordering a home test kit on day 7, do it by 3pm. On day 8, you need to go to a test site - it’s too late to order a home test kit
For more information about cornavirus testing please click the button below.
Advice on coping with another lockdown
If you are finding things challenging, experiencing stress, anxiety or low moods then we have put together some information which we hope will help you. Please share this information with family, friends and neighbours who may also be finding the current situation difficult.
Our tips include:
- Stay connected
- Stay active
- Look after your own wellbeing and those of your neighbours, friends and family
- Stay safe and keep physical distance from those who are not in your household
- Small acts of kindness and coming together as a community will help us all to come through this winter
We have also put together some information specifically for young people:
Published: Jan 5, 2021
- Sign up for the NHS App
- Latest government coronavirus guidance
- How to avoid catching and spreading coronavirus
- What to do if you think you might have coronavirus
- Use of face coverings
- Temporary changes to services
- Signs and symptoms of coronavirus
- Coronavirus isolation notes
- Information on coronavirus in different formats
- Useful links relating to coronavirus
- Volunteer to help vaccine research
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