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Local
Energy Advice Sessions – Frome
Get free advice on energy bills, insulation, low-carbon heating options, and managing energy debt.
First Wednesday of each month, 12 midday to 4pm, Frome Medical Practice
The Bridge Café – Frome
A welcoming space offering affordable food and support for people facing mental health challenges, homelessness, or financial hardship.
Tony Perry – Benefits Advice
Tony Perry offers advice over the phone on disability benefits, claims, appeals and the Hardship Fund.
Call Thursdays or Fridays between 11am to 1:30pm.
Fair Frome
Provides practical support including food, furniture, baby items, and essentials for people in need.
Frome Welcome Hub
Supports refugees and displaced people in Frome and nearby villages. Offers ESOL lessons, help with independent living, and links to local services.
Homefinder Somerset – Mendip Area
Apply for social housing in Somerset. High demand means waiting times can be long, so it may not be suitable for urgent housing needs.
Housing Support – Somerset Council
Somerset Council website provides a range of information for people needing housing support. If you're homeless or at risk of losing your home, Somerset Council can also help. Complete an online referral form as early as possible.
Healthy Homes
Support for people at risk of cold homes. Includes advice on energy efficiency, grants, and low-interest loans.
The Home Energy Team – Somerset
Free advice on keeping warm, saving energy, and accessing funding for home improvements.
Step Together – Somerset
Support for adults who are homeless or at risk, and also facing challenges like mental health issues, substance use, debt, or involvement with the criminal justice system.
YMCA East Somerset
Offers supported housing and youth services across East Somerset. Helps young people build confidence and independence.
YWAF – Youth With A Future
Supports young people aged 16 to 25 in Mendip who are homeless or in supported housing. Works with YMCA and other local organisations.
National
Crisis
Supports people who are homeless or at risk. Help includes advice, housing support, and planning for a stable future.
Warm Welcome Spaces
Find warm, friendly places near you - such as libraries, cafés, and community centres - where you can relax and connect with others.
Shelter
Provides advice, support and legal services for people facing housing problems or homelessness.
StreetLink - Rough Sleeper Helpline
Connects people sleeping rough with local services. You can use it to help someone or get help yourself.