Friends and Family Test
If you visit your GP practice you will be asked about whether or not you would recommend your GP surgery to your family and friends, if they need similar treatment or care. This is called 'The Friends and Family Test' and is a national scheme.
How can I take part in the Friends and Family Test?
When you visit the Practice for care or treatment, you will be given the opportunity to give your feedback by answering simple questions about your experience.
You can give this feedback on a dedicated IPad in our feedback area near the Information Desk or submit a paper form instead.
Alternatively you can quickly and easily complete the test online.
Your response is anonymous.
If you are unable to answer the questions, a friend or family member is welcome to respond on your behalf.
How are the results of the Friends and Family Test used?
The results of the Friends and Family Test gives us invaluable feedback on what you think of the care and treatment you have received, which along with other ways of gathering feedback, helps us to make improvements for patients.
The Friends and Family Test has already been successfully rolled out in hospitals across the country and is proving to be valuable in obtaining patient experiences. For more information on the Friends and Family Test, please click here.