Appointments

For non-urgent issues, please read the information below.

Requesting an appointment with practice may not be necessary. Help and advice is also available elsewhere.

Pharmacy

Many conditions can be treated without the need to see a GP.

See a pharmacist for advice first if you are experiencing any of these illnesses or conditions:

Self Care

Check your symptoms and find help and support.

Visit our Health and Wellbeing page

Book an Appointment

Appointments

For Urgent, Routine, and Follow-up appointments we use one online form. 

This form is for requesting GP, Nurse, and other clinician appointments

To request an appointment online click the green button below.

REQUEST APPOINTMENT 

Some Nurse appointments can be booked directly

To book any of the following Nurse appointments, the NHS App is the quickest and easiest way to do this: 

  • B12 injections
  • Blood tests
  • Blood Pressure plus
  • Cervical screening (smear tests)
  • ECG
  • INR

 Visit the NHS App page for details

If you cannot use our online options

Our team can support you by completing the online form with you over the phone.

Telephone: 01373 301301

 Visit our FAQs for more information on our appointment system

Appointments for Young People

You can book your own appointment even if you are under 16. See appointments above. 

If you are between 13 and 19 years old you can also drop into our Young Person’s Clinic. Here you can get sexual health, contraception, anxiety, stress, and mental health advice.

This is available without booking every Wednesday afternoon, 3pm to 5pm, in Area 7.

We provide a confidential service to all our patients. We will not share information without your consent unless you or someone else could be in danger. We would always try to talk to you about this first.

Visit our Young Person’s Clinic page for more information

Home visits

If you think you need a home visit:

Home visits are suitable for some patients but are not needed in most cases.

We will assess your request to make sure it is necessary.

Fit notes (Sickness certificates)

If you have been ill for more than 7 days in a row and have taken sick leave you must give your employer a fit note. This includes non-working days, such as weekends and bank holidays.

A fit note is sometimes called a 'sick note' or 'sickness certificate'.

Visit our Fit Note page

Travel vaccinations

For information and advice on travelling abroad:

Visit our Travel page

Cancel, Change or Check an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel appointments

  1. Cancel using the NHS App
  2. Cancel using our online form
  3. Telephone us on 01373 301301

Ways to rearrange appointments

  1. Rearrange using our online form
  2. Telephone us on 01373 301301

Ways to check appointments

  1. Check using the NHS App
  2. Telephone us on 01373 301301

Out of Hours

Life threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent but not life threatening

Visit an urgent care centre (UTC) if:

  • You have an urgent medical issue requiring on the day attention

The nearest UTC to Frome Medical Practice is:

Frome Community Hospital
Enos Way, Frome BA11 2FH

Frome UTC is open 7 days a week from 8am to 9pm. The last patient is admitted at 8:30pm but there may be times when the UTC needs to close early.

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

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