Young People's Appointments

Appointments if you're under 16

Did you know you can make your own appointment even if you are under 16? You can ask to see a male or female doctor and we will try to arrange this. This will not always be possible if you need to be seen urgently.

Using the NHS App 

The NHS App provides a safe and confidential place to book some appointments, as well as to order repeat prescriptions such as contraceptives, and to see your test results. 

You will need permission from the practice to access your health records via the NHS App. Please request this via our digital team, by filling out our online form linked here. 

What do I do when I come in for a booked appointment?

You can check in using the check in screens on arrival at the practice. You can then go and wait in the waiting area shown on the check in screen until you are called for your appointment. You can ask one of the Care Navigators at the Information Desk, to help you if needed.

You can come on your own or choose who comes to the appointment with you. This can be a parent, carer, other family member or friend.

What if I am embarrassed to ask about my problem?

There is no need to worry, our staff deal with all sorts of health problems every day and they will do their best to help you. 

We are here to help with your health and emotional concerns. You can tell us what is worrying you and we will not think your question is silly or judge you.

What about confidentiality?

We provide a confidential service to all our patients including under 16s. This means we won’t tell anyone about your visit without your permission (sometimes called consent). The only time we ever share information without your consent is if you or someone else could be in danger. We would always try to talk to you about this first.

Can I access care online?

The NHS App provides a safe and confidential place to book some appointments, order repeat prescriptions such as contraceptives or see your test results. You will need permission from the Practice to access your health records via the App, to do so contact our digital team by filling out this online form

Your rights in health care

For more information on your rights as a young person accessing health care please visit the British Youth Council website.