Business Support Team

The Business Support Team plays a pivotal role in ensuring the practices overall efficiency and success. This team encompasses both Human Resources (HR) and Finance functions, working together to provide essential support and services.

HR is responsible for supporting the practice's workforce. They handle various tasks, including recruitment and onboarding of new employees, resolving employee concerns, organising training and development programmes, assisting with performance evaluations, managing benefits, and ensuring compliance with employment laws and regulations. HR plays a vital role in fostering a positive work environment and supporting the professional growth of the staff.

Finance responsibilities include budgeting and financial planning, maintaining accurate financial records, handling billing and payments, controlling costs, and ensuring compliance with financial regulations and audits. Finance ensures that the practice's finances are well-managed, allowing the organisation to provide quality healthcare services effectively.

By combining the expertise of HR and Finance, the Business Support Team contributes significantly to the seamless operation of Frome Medical Practice, enabling the medical staff to focus on delivering exceptional patient care.

#hellomynameis is a campaign to encourage and remind healthcare staff about the importance of introductions in healthcare, helping us to provide truly person-centred, compassionate care. As well as implementing #hellomynameis in the Practice, we are using it on our website too. Click on a member of staff's image to find out more about them.

Hello my name is...

Su Chilcott Su Chilcott Finance Manager Charlotte Gee Charlotte Gee HR Manager Andrew Hull Andrew Hull Training and Development Coordinator Helen Helen Finance and HR Assistant Lisa Voyle Lisa Voyle Stock Controller Natalie Pearce Natalie Pearce Finance Assistant Rachel Rachel HR Assistant