Prescriptions

Ordering a Repeat Prescription

Patients are asked to ‘only order what you need’ when requesting repeat prescriptions. See our frequently asked questions page for more information

  • Please order your repeat prescription at least one week before you are due to run out (longer if there are bank holidays.)
  • We will process your repeat prescription within 3 working days but your nominated pharmacy will also need time to prepare your medication.
  • Please allow longer than one week if you are sending your repeat prescription to us by post. 

Repeat prescriptions can be ordered in the following ways:

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Use the NHS App

Patients can use the NHS App on their Smartphone, Tablet, Desktop or Laptop to order their repeat prescriptions.

The simplest and quickest way to order your repeat medication is by using the NHS App, which links directly to your prescription record at the Practice. 

The NHS App is a simple and secure way to access a range of NHS services on your:

  1. Smartphone
  2. Tablet
  3. Desktop or Laptop

Login and use the NHS app

If you don't already have the NHS App you can download it:

DOWNLOAD THE NHS APP

If you need help with downloading or using the NHS App, please contact our Digital Health Connector team or visit one of the Digital Health Sessions 

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Online Form

Order your repeat prescription via our online Repeat Prescription form.

You don’t need an account to use our online form.

Use our online form

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Paper Repeat Prescription Forms

You can return your paper repeat prescription to us in person or by post.

If you’re unable to use the NHS App or our online form to order your repeat prescription, you can return your paper repeat prescription form to the practice in person or by post. 

If you wish to return your repeat prescription in person, there is a prescription box located next to our Information Desk. This box is emptied daily. 

Alternatively, you can post your repeat prescription request to us at the practice.

Prescriptions Department
Frome Medical Practice
Enos Way
Frome
Somerset
BA11 2FH

Please allow extra time for post to reach us when using this method of requesting a repeat prescription.

Over The Counter Medicines

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.

Read more at NHS England

Prescribing Sustainably

General practice has the potential to make significant improvements to the environmental impact of healthcare in the UK in many areas, including in how we prescribe.

Use of Inhalers

One of the areas we are committed to is reducing the environmental impact of inhaler use.

Visit Green Inhaler for information on making your inhaler more environmentally friendly.

Things we are doing to try and minimise the environmental impact of inhaler use include:

  • Ensuring correct diagnosis
  • Maximising non drug treatments (for example, encouraging patients to stop smoking, increasing exercise etc)
  • Where appropriate, prescribing dry powder inhalers
  • Making every inhaler count, so where patients need to use a Metered Dose Inhaler, supporting them to ensure good technique is used and ensuring all doses in an inhaler are used
  • Recycling inhalers (several pharmacies in Frome will take used inhalers from you for recycling - including St Aldhelm's, Boots and ASDA. All these pharmacies take part in the GSK Asthma Inhaler Recycling Scheme)
  • Providing information to patients about managing their inhaler stock at home

Reducing Polypharmacy and Over Prescribing

We are working with patients to look at the range of medicines they take and to make changes to their prescribing if appopriate. 

We will only reduce medications in the best interest of the patient and may also be able to promote other ways you can help manage your condition, for example through diet, exercise and support groups. Using other forms of support can help reduce the need for, or the amount of, medication prescribed - which is good for you and good for the planet.

Reducing Prescribing of Opiates

We are working with patients to review their opiod use and reduce where possible.

This includes providing patients with advice on how they manage pain. Patients may wish to visit Live Well With Pain for information about the steps they can take to manage pain.

Reducing Prescribing of Over The Counter Medicines

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.