When We Are Closed

If you have symptoms of coronavirus, stay at home. Do not visit a GP surgery, pharmacy or hospital. 

Use the 111 coronavirus service to find out what to do. The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of, or change to, your sense of smell or taste - this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal



Dealing With An Emergency

Call 999 in an emergency 

A medical emergency is a situation in which the health of a person is at high risk of deteriorating rapidly without immediate medical attention.

Examples of an emergency include:


NHS 111

NHS 111 is a NHS telephone number to call when you need medical help fast. Remember though, if it is a life threatening emergency you should call 999. NHS 111 has replaced the NHS Direct 0845 46 47 service. 

Calling NHS 111 will get you through to a team of trained advisers, who are supported by experienced nurses/paramedics. They will ask you questions to assess your symptoms and give you the health care advice you need or direct you to a local service that can help you best.

The NHS 111 service is available 24 hours a day, 365 days a year.


Out of Hours Emergencies

The Practice is responsible for your primary care between the hours of 8.00am and 6.30pm Monday to Friday.

If you need medical assistance outside of these times please contact NHS111 by telephone 111.

The nearest Accident and Emergency Unit to Frome is based at the Royal United Hospital, Bath.

You should dial 999 immediately if you or someone else is seriously ill, for example if someone:

  • has had a major accident
  • has problems with breathing
  • has severe chest pains
  • is unconscious
  • has lost a lot of blood

Alternatively, there are Minor Injury Units (MIU)  in Frome Community Hospital (8am to 9.00pm – 7 days a week) and Trowbridge Community Hospital (7am – 11pm – 7 days a week)

Minor Injury Unit staff can see, assess, diagnose and treat a wide range of non-life threatening minor illnesses and injuries. Common examples include:

  • Chest infections
  • Throat infections
  • Eye infections
  • Urinary infections
  • Emergency contraception
  • Sprains and strains
  • Broken bones
  • Wounds
  • Bites

You can also get medical advice from NHS UK