Opening Hours

CORONAVIRUS UPDATE 

It is now possible to once again make some of your appointments online, including GP triage calls, cervical smear tests, flu vaccinations (if we've contacted you to say you're eligible) and warfarin blood tests (INR). Please note that the GP triage calls that are available to book online will generally need to be booked before 8am on the morning of the appointment. Alternatively, if you need to discuss making an appointment please call the practice on 01373 301301 to speak to one of our care navigators. 

Please do not arrive too early for your appointment so we can minimise the number of patients in the waiting areas at any one time. 

We have also suspended all drop in clinics. Please telephone 01373 301301 to discuss any drop in clinics you would usually attend. 

Our Opening Hours 

The Practice is responsible for your primary care between the hours of 8.00am and 6.30pm Monday to Friday.  If you need medical assistance outside of these times please contact NHS111 by telephoning 111 or by going online. 

Frome Medical Practice is open at the following times:

Urgent Care

When our surgery is closed or when you need urgent care, just call NHS 111 – you’ll get the help that you need. You can speak to a medical professional before leaving home and access medical advice quickly and safely.

When you call 111, a trained NHS advisor will help you to get the right help for your needs; this could be self-care, going to a pharmacist, or through an appointment at the surgery, or they may refer you to a specialist clinic.

If you do need urgent care, the 111 team will book you a time slot either within a Minor Injury Unit or A&E.  The medical team at the hospital you are referred to will know why you are coming and when, and by calling ahead you will be less likely to wait for longer than necessary.

You can also use NHS 111 online and receive a call back from a trained health professional if you need it.

Get the right care, in the right place, at right time.

Emergency Care

In a life threatening emergency, such as chest pain, a stroke, or severe burns, ring 999 or visit your local emergency (A&E) department. Read more on when to go to A&E. but examples of when to dial 999 include:

• Major accident
• Problems with breathing
• Severe chest pains
• Unconscious
• Lost a lot of blood

The nearest Accident and Emergency Unit to Frome is based at the Royal United Hospital, Bath.

There are Minor Injury Units (MIU)  in Frome Community Hospital  (8am to 8:30pm – 7 days a week) and Trowbridge Community Hospital  (10am - 6pm – 7 days a week). Please use the NHS 111 service before attending MIU. 

When we are closed

Frome Medical Practice is closed on Bank Holidays and weekends.  We are sorry for any inconvenience this may cause you at the time. Please click here to find out what to do if you need help when we are closed.