The NHS App
Sign up for the NHS App by downloading the app on your smartphone or tablet. See below for more information on how to do this.
What is the NHS App?
The NHS App gives patients a simple and secure way to access a range of NHS services on their smartphone or tablet. The NHS App is owned and run by the NHS.
The NHS App enables people to:
- order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data - choose if data from your health records is shared for research and planning
This short video gives you a brief insight into what the NHS App is and how you can use it.
The app has been developed by the NHS and has been designed to help people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months.
Who can use the NHS App?
To use the NHS App you must be aged 13 and over and registered with a GP surgery in England.
Is the NHS App secure?
Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.
When you've downloaded the app, you will need to set up an NHS login and prove who you are. The NHS App then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
How do I get the NHS App on my smartphone or tablet?
Download the NHS App from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving licence) to hand.
If you experience any problems with downloading the NHS App or verifying your identification in the App please contact our Digital Health Connector who will be able to help you.
Need help with the NHS App?
If you're struggling with any aspects of using the NHS App then there are a number of ways you can get help:
- you can find out more via the NHS App Help and Support pages online
- you can contact our Digital Health Connector - more information here