Practice Coronavirus Update - 27th April 2020

IF YOU THINK YOU HAVE CORONAVIRUS

If you have symptoms of coronavirus, stay at home. Do not visit a GP surgery, pharmacy or hospital. This applies whether your synptoms develop during our opening hours or when we are closed.

Use the 111 coronavirus service to find out what to do. The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
 

ACCESSING MEDICAL HELP AT THIS TIME

Although we have made some temporary changes to some of our services, in many ways it is business as usual at the Practice. We are taking all necessary precautions to protect patients and staff from the risk of infection.  Please call us on 01373 301301 if you’ve concerns about your health that might require the support of your GP or one of our nurses.

The RUH are also reassuring the public that they are open as normal to provide essential health care, including via their accident and emergency department. This short video gives you an insight into how the hospital has been set up to ensure it can continue to provide different services to patients.

 

SIGN UP FOR THE NHS APP

We are asking patients to sign up for the NHS App - a simple and secure way to access a range of NHS services on their smartphone or tablet. The App enables patients to check symptoms, view medical records and order repeat prescriptions, amongst other things - all of which are useful at anytime, but particularly during the coronavirus pandemic. 

You can read our latest news about the App and the appointment of our Digital Health Connector, Rachel, who is available to support patients with downloading and using the App here. 

Find out more about the NHS App here. 

USEFUL LINKS

We’ve added more to our useful links page, including additional resources for parents, such as information on childhood immunisations and why it’s important to still attend immunisation appointments and a useful resource to help parents decide if their child needs to be seen by a health care professional.  

We’ve also added links to useful videos from Dorothy House on managing coronavirus symptoms at home and from the RUH reassuring patients they are delivering services as usual at the hospital.

 

SUPPORT FOR WOMEN WITH GYNAECOLOGICAL CANCER - ASK EVE

‘Ask Eve’ – is a specialist gynaecological cancer information service offering advice and support for women and their families affected by gynaecological cancer. ‘

If you have any questions around gynaecological cancer care or screening and the impact of coronavirus, The Eve Appeal have created some FAQs on their cancer and coronavirus hub. The hub includes up to date, expert information on gynaecological cancer care during the pandemic.

People can also contact Ask Eve by emailing nurse@eveappeal.org.uk or calling 0808 802 0019.

 

DOMESTIC ABUSE SUPPORT

If you or someone you know needs to talk to someone about domestic abuse or violence Somerset Integrated Domestic Abuse Service (SIDAS) can help.  Call them on 0800 69 49 999 between 8am – 8pm Monday to Friday and 9am – 1pm at the weekend or email youfirstsidas@theyoutrust.org.uk

If you or someone you know is in immediate danger, please always call the Police on 999.

 

REPLACEMENT HEARING AID BATTERIES

For any patients who require replacement of hearing aids or need to arrange repairs to existing hearing aids during the coronavirus pandemic please phone the RUH on 01225 824035 or email ruh-tr.audiology@nhs.net (including patient number and postal address.)  Batteries are now being posted out to patients directly, on request. 

 

MENTAL WELLBEING SUPPORT

If you're feeling distressed, anxious or overwhelmed, then Mindline is now available 24/7.  Regardless of the reason for how you're feeling they are there to take your call so you don't have to deal with your feelings alone.  Please call Mindline on 01823 276892 for support.

There are more links to support on our Mental Health page.

 

VITAMIN D

You might have read in the news that Public Health England is recommending that people consider taking daily Vitamin D supplements as the coronavirus lockdown continues. There is concern people might be missing out on Vitamin D, which our skin normally makes when exposed to the sun, due to more time being spent indoors this spring / summer.

Find out more about supplementing with Vitamin D here.

 

CARERS AND CORONAVIRUS

Are you caring for a friend or family member during the COVID-19 pandemic?

We understand how challenging it can be caring for a friend or family member during this uncertain time. We have updated our ‘carers’ page on the website to include links to support that you might find helpful at this time.

 

SHARING UPDATES WITH YOU THROUGH OUR WEBSITE AND SOCIAL MEDIA 

As well as providing regular updates on our website, we are also sharing updates and information on social media. You can find us on social media as follows:

We would be grateful if you could also share  our information with family / friends / neighbours who you are keeping in touch with who might not otherwise have access to our updates.

 

FURTHER INFORMATION ON CORONAVIRUS

You can find more information about coronavirus on our website here.

Published: Apr 27, 2020