Job Description - Pharmacy Technician

Job Title:
Normal place of work:  
Accountable to:  
Pharmacy Technician
Frome Medical Practice

Job Purpose                     

Frome Medical Practice is a single site Primary Care Network. The post holder will play a senior role in our Medicines Management Team. The team consists of a 2 pharmacists and 3 prescription navigators and an apprentice,

The Frome Medical Practice Medicines Management Team reports into our Clinical Governance Group. The aim of the team is support the clinical team to provide a safe, efficient, consistent and effective service to patients. This includes safe and timely prescribing through medication alignment and supporting repeat prescribing systems to ensure patients get the right medication. The team also ensure chronic disease monitoring and reviews support optimum patient health.

The team also plays an active role in the practice work flow processes, designed to release time for care for patients by actively supporting GP workload with administrative support. 

This is an exciting role for someone looking to develop their clinical and management skills in primary care in a supportive team.


Main Duties

  • To play an active role ensuring regular medication audits are carried out and that key performance indicators for the team are actively monitored, reviewed and achieved. This includes helping to ensure consistent practice in GP prescribing
  • To work closely with local pharmacies including St Aldhelms who are based in the practice. This would include weekly catch ups at the practice to ensure good working relationships and approaches on medicines when there may be supply issues
  • To ensure dose optimisation on medicines and to oversee the team work for medication switches and synchronisation to ensure safe and effective prescribing. 
  • Management of temporary and permanent prescribing changes at scale (ie due to supply issues or formulary changes)
  • Liaison with community pharmacies on the introduction of electronic repeat dispensing as appropriate, and to improve efficiencies.
  • To provide advice to GPs, staff and patients in changes to prescribing in order to support improvement of prescribing safety, quality and cost effectiveness (eg asthma inhalers)
  • To support the practice pharmacists and clinicians with medicines reconciliation in accordance with the practice protocols and to update patients medical records and prescriptions.
  • To respond to medication queries from patients and staff in a professional manner referring to appropriate clinician as appropriate and ensure this ethos is present throughout the team.
  • To support the stock controller on sourcing and safe management of medicines as appropriate
  • To be the Medicine Management team lead at practice led biannual training sessions with nursing homes
  • To play a key role in the practice work flow process This would include appropriate coding of medication in letters. 

Health & Safety

It is the responsibility of all employees to ensure that the requirements of the Health and Safety at Work Act are complied with, safe working practices are adhered to and that any hazards are reported to the appropriate officer immediately. 


All post holders are expected to:

  • Adhere to practice policies and procedures
  • Promote Equality and Diversity in a non-discriminatory way.
  • Adhere to the Data Protection Regulations, respecting confidentiality of patients and colleagues and the practice as a whole.
  • Maintain personal and professional development in order to maintain their skill levels, participate in the appraisal process and any training and development that is recognised and agreed with Lead Practice Nurse.
  • Respect and adhere to corporate and clinical governance principles
  • Undertake a Disclosure and Barring Service (DBS) – criminal records and barring list checks
  • Adapt to any changes made to the organisation structure/delivery of service
  • Work within the operating hours of the surgery
  • Work as an integral part of the whole practice team
  • Be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Further information

This job description is neither definitive nor exhaustive, and may be reviewed in the light of changing circumstances at a personal or organisational level.  Any changes will be made in consultation with the post holder through the appraisal and review process.

Because of the nature of the work, this post is exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995.  Applicants for posts are not entitled to withhold information about convictions which for other purposes are “spent” under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by the Practice.  Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.


Person Specification:

Area Description Essential / Desirable Assessed By:
Qualifications and Training

Educated to degree level or equivalent in experience


Certificates / interview

Registered Pharmacy  Technician with GPhC 

Essential Certificates / interview
Knowledge and Experience Good level of IT skills Essential  Interview / application
  Experience of using a clinical medical IT system Desirable Interview / application
  Experience of working in a pharmacy or GP practice setting  Desirable Interview / application
  Post qualification experiences which evidences leadership and working effectively within a tram Essential  Interview / application
  Knowledge of medicines management, including relevant legislation or policies (candidates who do not have this but show a strong commitment to developing this may be considered) Essential  Interview / application
  Evidence of undertaking quality improvement / audit type work / research Essential  Interview / application
  Ability to network and establish good working relationships outside of the practice to support work Essential Interview / application
Personal Qualities

Able to demonstrate good leadership qualities 

Essential Interview / application

Ability to work well under pressure to meet deadlines 

Essential  Interview / application
  Able to work well with a wide range of people to problem solve and develop good systems of working Essential  Interview / application

Demonstrate a passion and enthusiasm to take on a new challenge 

Essential  Interview / application
  The ability to work under own initiative Essential Interview / application
  Excellent communication skills Essential  Interview / application