You can order your repeat prescription:
- By email firstname.lastname@example.org
- By completing the tear-off slip attached to your last prescription ticking the box next to the medication required. This slip can then
be handed in at any surgery, posted or faxed, details below
- In person at anyone of our surgeries by completing a repeat prescription request form which for your convenience you can download here
- By letter which can be posted to Frome Medical Centre, Enos Way, Frome, Somerset BA11 2FH or faxed to 01373 301327
- Some local chemists offer a collection, ordering and delivery service that is supported by the Practice. For full details please contact
your local chemist.
We have a facility where our local chemists are willing to pick up an ordered prescription and have it made up ready for the patient to collect directly from the pharmacy. If you do not state a preference your prescription will be kept at the surgery for you to collect directly from us
PLEASE ALLOW 48 HOURS FOR YOUR PRESCRIPTION TO BE SIGNED AND READY FOR COLLECTION, IF YOU USE THE SERVICES OF A CHEMIST PLEASE ALLOW AT LEAST TWO EXTRA DAYS
ELECTRONIC PRESCRIPTION SERVICE (EPS)
A new way to get your medicines and appliances
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
- If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
- You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
- You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
Yes, if you have a stable condition and you:
- don’t want to go to your GP practice every time to collect your repeat prescription.
- collect your medicines from the same place most of the time or use a prescription collection service now.
It may not be if you:
- don’t get prescriptions very often.
- pick up your medicines from different places.
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
- a pharmacy.
- a dispensing appliance contractor (if you use one).
- your dispensing GP practice (if you are eligible).
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
We have a facility where our local chemists are willing to pick up an ordered prescription and have it made up ready for the patient to collect directly from the pharmacy. If you do not state a preference your prescription will be kept at the surgery for you to collect directly from us.
For full details of prescription charges, pre-payment certificates and to find if you are entitled to free prescriptions visit the NHS web site: