COVID-10 (coronavirus) - how to avoid catching and spreading coronavirus

(Updated 1st June 2020)

Thank you to everyone in our community for working together and protecting each other through maintaining physical distancing, good hand hygiene and staying at home as much as possible.  It has been hard but your commitment to this is appreciated.  Through our collective efforts we have reduced but not eliminated the coronavirus. We need to continue to  work together to stay safe in Frome as the lockdown is eased.
The government has updated it's advice about coronavirus, as follows: 

We can all help control the virus if we stay alert. This means you must: 

You can read more about what you can and can't do on the government website. 


If you're at high risk (clinically extremely vulnerable) from coronavirus (COVID-19), there are extra steps you're advised to take to protect yourself. These extra steps are called shielding.


If you have symptoms of coronavirus, stay at home. Do not visit a GP surgery, pharmacy or hospital. 

Use the 111 coronavirus service to find out what to do. The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of, or change to, your sense of smell or taste - this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal



Steps to take to avoid catching and spreading coronavirus

Everyone should do what they can to stop coronavirus spreading. This now means we should stay alert and safe (social distancing). See the top of the page and links above for more guidance on this. 

In addition, certain people within the population are more at risk from coronavirus and potentially serious complications, so the steps we take to protect ourselves can help to protect them too.  This includes people who: 

  • are 70 or over
  • have a long-term condition
  • are pregnant
  • have a weakened immune system

You can read guidance on staying alert and safe (social distancing) for the above groups and the rest of the population here. 

A number of people have been identified as needing to shield from coronavirus. You can read the guidance for this group of patients here. 


Preventing the spread of germs....

There are things we can do to stop germs like coronavirus spreading. Much of this is what we should be doing anyway to protect ourselves and others from unwanted bugs.

Some people are reporting that their hands are becoming sore from handwashing. We have put together some information and advice to help if this applies to you.  Find out what you can do to look after your hands here. 


Look after your health....


Make the most of technology....

  • Use the NHS App - find out about the app and what you can use it for here. 
  • Where possible, use our online services.
  • You can register to use our online services here. Once you've registered to use our online services you can book appointments online and arrange repeat prescriptions online.
  • If you've already registered to use our online services but haven't used it in a while, now would be a good time to check you can still access your account. You can do that by logging on here. If you can't log on then please take the steps needed to regain access to your account so you can access it over the next few weeks if needed. 
  • If you've recently had a test, such as a blood test, urine test, swab or x-ray / ultrasound scan we will usually be in touch with you within 5 days with your results. It is possible to request your results electronically - click here
  • Sign up for our newsletter - this means we can easily keep in touch with you with news and updates on what is happening at the practice.
  • Allow us to share your summary care record, when necessary.  This is really helpful as it means out of hours and hospital teams can be more fully aware of your health history if you need to be seen by them at all. Patients have to opt out of this so unless you've already opted out and want to change your summary care record status you do not need to do anything.