Access

Parking

Car parking is available on site although we would request that patients consider alternative ways to get to the Practice.

The Car Park is only for patients and users of the Frome Medical Centre and Frome Community Hospital.

Disabled Access

For the Hearing Impaired

Patients may opt to use a text relay service. This is set up by the patient from their own home. Patients must let the Practice know if they wish to use this service to communicate with the practice.

Patients may choose to use the online booking system.

A British Sign Language interpreter can be booked in advance for hard of hearing patients who use British Sign Language.

The practice has a hearing loop that patients can use.

For the Visually Impaired

A hand-held magnifier is available at the Information Desk to assist reading text.

Our Care Navigators can provide assistance to check in and provide guidance to the relevant waiting areas.

Large print appointment cards are available on request.

Information leaflets can be provided in Braille on request.

For Patients with Learning Difficulties

Extended appointments can be arranged on request.

Chaperones

You can ask at the Information Desk if you would like a trained chaperone to be present during your appointment. You can read more about chaperones and see our Chaperone Policy here.