Practice Information

Surgery times

Health Centre Saffron Locks Hill
01373 301300 01373 301300 01373 454446
Monday 07.00-20.00 08.15-13.00
14.00-20.00
08.15-18.00
Tuesday 07.00-20.00 08.15-13.00
14.00-20.00
08.15-18.00
Wednesday 07.00-18.15 07.00-13.00
14.00-20.00
08.15-18.00
Thursday 07.00-20.00 08.15-13.00
14.00-18.15
08.15-20.00
Friday 07.00-18.15 08.15-13.00
14.00-18.15
08.15-18.00

Home Visits

Please see our Home Visits page

Job Vacancies

Please visit our Job Vacancies page

Register with us

Please visit our Register with us page

Change of Address

Change of Address Form

Contact details

Please visit our Contact Us page

Confidentiality & Freedom of Information

Please visit our Confidentiality & Freedom of Information page

Doctors:

To manage the 28,500 patients registered with the Practice the GP’s work in 3 teams and you will be offered appointments with any GP in your team:

Team1 Team 2 Team 3
Look after patients at the Health Centre and Lockshill look after patients registered at the Health Centre Look after patient registered at Saffron Surgery
Dr Bungay Dr Booth Dr Garmston
Dr Cahill Dr Buchner Dr Grier
Dr Iggulden Dr Merry (Senior Partner) Dr Hall
Dr Oruz Dr Powell Dr Kingston
Dr Taylor Dr Stenner Dr Lewis
Dr Toci Dr Watson Dr Shepperd
Dr Yilmaz Dr Vose
Dr Whitehead
Dr Wilson

The GP’s are supported by the Secretary Team who are available for all patients to speak to and to liaise with the Doctors regarding any queries you may have. We deal with a wide variety of patient queries, mainly via the telephone but also face to face and we are constantly liaising with the hospitals in the area, so our telephone line can be extremely busy.

Nurse Practitioners:

The Practice has embraced the development of Nurse Practitioner’s who are Registered General Nurses with substantial additional training and able to prescribe medication.

The Nurse Practitioner team operate the Practice’s unscheduled care service which offers walk in, sit and wait appointments and look after the emergency needs of our patients. This service operates at the Frome Community Hospital.

Practice Nurses:

The Practice has a team of Registered General Nurses and Health Care Assistants who provide:

  • Asthma, Diabetes and COPD Clinics
  • Health checks (to book a health check follow this link to online appointments)
  • Blood pressure monitoring
  • Advice and support regarding healthy eating, weight loss and stopping smoking
  • Cervical smear screening
  • “Travel clinic”/services-clinics#travel-advice
  • Injections, dressings, ear syringing, blood samples, ECG
  • Coronary prevention and hypertension management
  • Contraception
  • Minor surgery

Other Health Care Staff:

There other Health Care professionals who are based at the Practice but are employed by Somerset Community Health including:

  • Community Nursing Team – Our community nurses are a branch of the nursing profession offering healthcare services to housebound patients who cannot attend the surgery but need nursing care and for whom admission to hospital is not necessary or desirable. This help may include:
  • Visits from members of the nursing team to give skilled care or specialist treatments.
  • Information about and/or referrals to other community services.
  • Support if you are caring for another family member.
  • Teaching you or a relative ways in which you can lead as independent a life as possible.
  • Confidential advice about nursing matters.
  • 24 hour access to the nursing service
  • The community nurses may be contacted on their direct line, 01373 301322 or 301323. Alternatively you can telephone the normal surgery number, 01373 301300 and ask to leave a message for the Team.
  • Health Visitors – The health visiting team provide a universal health promotion and prevention service to all age groups both on an individual and group basis. They provide advice, support and counselling. They have a particular expertise in child development and infant feeding.

You can contact the Health Visiting Team by telephoning 01373 301319, there is an answer phone message facility.

Administration Staff:

The Practice Manager, Michael Whitburn, has overall responsibility for the running of the practice and is supported in this by a team of experienced and highly trained Medical Receptionists, Secretaries and Administrators. If you have any comments or feedback, he can be emailed on michael.whitburn@fromemedicalpractice.nhs.uk

If you have a specific complaint please contact us or speak to the Reception Team Leader when you are in the Practice.