Appointments Telephone: 01373 301301
Home visits Telephone: 01373 301310
Urgent / same-day appointments
We will see all urgent cases today.
You have a choice between:
Having a telephone conversation with one of our very experienced triage nurses who can offer advice on managing your health conditions and concerns. They can also direct you to the most appropriate appointment or issues prescriptions as appropriate.
Attending our walk in sit and wait services which is delivered at Frome Community Hospital. This walk in service is led by our very highly qualified Nurse Practitioners and is supported by a GP. The hours of opening are:- 08:30am until 18:00
This is the most common type of appointment. Appointments can be booked up to six weeks in advance to see the doctor of your choice.
Appointments are of 10 minutes duration. If you think your problems require a longer consultation. Please make the receptionist aware of this at the time of booking.
Routine appointments can now be booked online. To register for access to online appointments, please click here
To cancel an appointment please telephone 01373 301310
Telephone consultations can be booked ahead with the doctor. At present these appointments are available at 11am and 3pm each day. Should you book one of these appointments, you can expect the doctor to contact you within 15 minutes either side of these times.
There is also an opportunity to talk to one of our experienced Triage Nurses at anytime of the day. Triage Nurses can offer you advice on managing your health conditions and concerns. They can also direct you to the most appropriate appointment or issue prescriptions as appropriate.
Health Care Assistant and Practice Nurse appointments
These appointments vary from 10 to 30 minute duration depending on the type of request presented. These appointments are booked in advance.
To assist the receptionists, it would be helpful to share the reason for your appointment to ensure you are booked with an appropriate clinician.
Home visits are available for the housebound patient due to illness or disability. Requests should be made via the home visits telephone line by 10:30 in the morning. Visits will be conducted by GPs or Nurse Practitioners.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
We have two options available for you. You may wish to choose to sit and wait for an appointment on the day available Monday – Friday 08:30 until 11am. Alternatively you can pre book an appointment from 07:00 until 13:00 on Tuesday to Thursday and from 08:00 to 13:00 on Monday and Friday.
Please could you share with the receptionist whether or not you have been requested to make a fasting blood test appointment. This will ensure an early appointment is offered to you.
Out of Hours
If you require urgent assistance between 18:30 and 08:00 weekdays or over the weekend then please please contact NHS111 by telephone 111.